Investments for the people

FAQ

• What Indemo users are investing in?
  Whereas other investment platforms allow you to invest in stocks and bonds, Indemo allows you to make asset-backed investments. We make it easy to discover and access these investment products — helping you generate healthy returns, and diversify your portfolio. We've developed strong relationships with key players in lending and real estate, helping us to bring you exclusive investment opportunities with huge potential.

• Is this a safe investment?
  Any investment comes with risk, and your capital is always at stake. Indemo offers you opportunities to enter a market that is not only uncrowded, but far less volatile than the usual retail offerings. Investing in loans and credit is a tried and tested way for asset managers to generate healthy, stable returns — but it’s always been out of reach to the ordinary investor. We’re bringing these investment options to our community — helping retail investors like you take advantage of the benefits of asset-backed products. Find out more by checking out the products we offer!

• Where is investor money held?
  All money that has been transferred to Indemo investor accounts is kept in a secure separate Indemo investor omnibus bank account, which is legally separate from Indemo's own account and has no other function. You can request Indemo to withdraw the money that is not invested from your platform account to your bank account at any time.

• I have made a deposit, how long does it take to transfer the funds to my account?
  Please note that it may take up to three business days for your deposit to be processed, after which the funds will be added to your account and reflected in your profile. Upon receiving your payment, we will process information collected previously and provided by your payment services provider to verify your identity. Our partnering bank may request additional information so we may reach out to you for further clarification if necessary.

• How do I pay tax?
  Indemo as a tax agent withholds tax from the interest payable from both Discounted Debt Investments and Mortgage Loans Investments at the rate of 5% if you are an individual and tax resident of EU/EEA; or at the rate of 25.5% if you are individual and tax resident of Latvia or another country (non-EU/EEA). We also urge you to check income taxation and declaration rules in the country where you are a tax resident. Considering that Indemo is domiciled in Latvia, being a member state of the EU and having a Double Tax Treaty with Germany, the tax resident of Germany can declare the amounts of interest received and tax paid in Latvia, absorbing the tax paid in Latvia. He will pay just the remaining tax at 21.375% (26.375% - 5%) from the profit received on Indemo. The same approach applies to the residents of Spain, where passive income from interest is taxed at 19% (up to an income threshold of 6000 euros). So, the remaining 14% tax will be payable in Spain when the annual return is lodged. Still, we urge you to consult your accountant or tax advisor to consider all the beats and details of taxation in your home country.